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TERMS OF USE

Part 1: Platform Undertaken Service Obligations (Fully Compliant Rules)
  • Publish true commodity size, material, applicable scene and care instruction information on product detail pages
  • Mark clear shipping expense, return qualification, activity rules and order processing cycle on corresponding service pages
  • Classify user private transaction data hierarchically, grant access authority only to verified backend service staff
  • Reply user working-hour consultation within uniform time limit, use standardized polite wording for official reply
  • Implement fair warehouse inspection standard for all return parcels without differential treatment for any user
  • Issue formal notice in advance for site rule revision, function overhaul and activity rule adjustment behaviors
  • Protect user account asset security via real-time abnormal login monitoring and risk early warning system
Part 2: User Voluntary Compliance Code Of Conduct
  • Use platform commodities and services only for personal non-commercial daily consumption demands
  • Do not manipulate multiple accounts to occupy limited inventory, defraud preferential benefits or disrupt transaction order
  • Do not distort product actual condition deliberately to apply unreasonable refund, compensation and exchange benefits
  • Respect working labor of warehouse staff and customer service team, avoid offensive language and forced unreasonable demands
  • Do not embed site link, product picture and brand content into third-party malicious web pages without authorization
  • Update receiving contact information actively if personal contact details change to avoid delivery failure
  • Cooperate with platform compliant verification for high-value, bulk and abnormal transaction orders voluntarily